E-commerce retailer with omnichannel service

Cyberport is one of Europe’s largest consumer electronics retailers. Visitors to www.cyberport.de will find over 45,000 products, including notebooks, IT, smartphones, TVs and household appliances. The Cyberport customer advice team stands out thanks to its high product expertise and can be contacted in person in stores or via the hotline to the in-house call centre. The company sees itself as a digital outfitter. Cyberport positions itself as an omnichannel specialist for B2B and B2C customers. At its e-com hub in Munich, Cyberport develops technological and process expertise to become a customer-centric company.

Cyberport now employs over 600 people and has more than 4.8 million customers. In addition to its headquarters in Dresden and a total of 15 stores in Germany and Austria, the company also has its own logistics centre in Siebenlehn, Saxony.

Links: Online shop, Cyberport blog, Cyberport on Facebook

Managing director

Helmar Hipp has been a member of the management board since September 2015 and is responsible for marketing, sales, IT and finance. He has been working for internet and media companies for over 20 years, most recently as CEO of the Ifolor Group, one of the largest international online providers of photo products.

Helmar Hipp has been a member of the management board since September 2015 and is responsible for marketing, sales, IT and finance. He has been working for internet and media companies for over 20 years, most recently as CEO of the Ifolor Group, one of the largest international online providers of photo products.

Managing director

László Kovács has been a member of the management board since April 2016 and is responsible for e-commerce technology in Munich. Most recently, he was a member of the management board at empiriecom KG and octobo GmbH, both e-commerce and online marketing companies and members of the OTTO Group.

László Kovács has been a member of the management board since April 2016 and is responsible for e-commerce technology in Munich. Most recently, he was a member of the management board at empiriecom KG and octobo GmbH, both e-commerce and online marketing companies and members of the OTTO Group.

Managing director

Dean was general manager at Amazon S.á.r.l. in various product categories from 2011 onwards. As general manager from 2008 to 2011 he was responsible for the division of construction market in the headquarters of Amazon.com in Seattle, USA. His previous career stages include various positions as managing director and director at companies like Improvements Catalog, Smarthome, Gateway and Dell in the USA.

Dean was general manager at Amazon S.á.r.l. in various product categories from 2011 onwards. As general manager from 2008 to 2011 he was responsible for the division of construction market in the headquarters of Amazon.com in Seattle, USA. His previous career stages include various positions as managing director and director at companies like Improvements Catalog, Smarthome, Gateway and Dell in the USA.

Facts
Division BurdaTech
Managing directors Helmar Hipp, László Kovács, Matthew Dean 
Headquarters Dresden
Founded 1998
Stores 15 (early 2016)
Customers Over 4.8 million
Products in the shop Over 45,000
Page impressions More than 200 million (2015)
Store visitors Over 4 million
Hotline contacts Over 1 million
Press contact Anne Raulf
Contact info@cyberport.de

Images & downloads

Managing director

Helmar Hipp has been a member of the management board since September 2015 and is responsible for marketing, sales, IT and finance. He has been working for internet and media companies for over 20 years, most recently as CEO of the Ifolor Group, one of the largest international online providers of photo products.

Managing director

László Kovács has been a member of the management board since April 2016 and is responsible for e-commerce technology in Munich. Most recently, he was a member of the management board at empiriecom KG and octobo GmbH, both e-commerce and online marketing companies and members of the OTTO Group.

Managing director

Dean was general manager at Amazon S.á.r.l. in various product categories from 2011 onwards. As general manager from 2008 to 2011 he was responsible for the division of construction market in the headquarters of Amazon.com in Seattle, USA. His previous career stages include various positions as managing director and director at companies like Improvements Catalog, Smarthome, Gateway and Dell in the USA.